Communication Between Our Office and You

We are going to send you those copies with the expectation that you will read everything. We want you to put these papers in a place of safe keeping because you may well need to refer to them as the case progresses.

We do not dictate cover letters. Instead, before I even get to see them, as these documents come into our office, they are promptly copied, stamped "For Your Information" and placed in an envelope to be sent to you that evening. If the documents have time-sensitive material, they might be faxed to you if you have provided us with your fax number. We highly recommend that, if you do not have one, you promptly purchase a fax machine and a special adaptor that permits you to attach the fax to your regular telephone line. Or you could purchase a combination telephone, fax, answering machine. Having a fax remarkably improves our ability to communicate with each other. If you do not have a fax machine, our staff might call you with a request that you go to a nearby fax machine to receive the material right away. As for documents we are sending, we put your copy in the mail (or faxed to you) the same evening that it is sent out of our office.

We have found that sending you these copies is the easiest way for us to keep you informed about your case and for you to know what is, or is not, going on.

If, per chance, we have misstated or mis-characterized a fact or circumstance, whether in a letter, pleading or other document, you need to promptly telephone or fax our office to bring this error to our attention. In that way, we can promptly correct the error, thus minimizing both embarrassment and any harm to your case.

If, in the future, our office is struck by a disaster, such as a fire, water leak, etc., we will be able to use the documents we sent you in order to promptly reconstitute your file with little to no harm to your case. Also, when our attorney / client relationship ends, these copies will serve as your copy of your file, so that you ought not to expect that we will then provide you with another copy. Of course, to the extent that you have provided us with original documents, all of those will also be given back to you at the end of our representation. And, when the case is over, we will also tend to send you many of the various working files and other documents which we feel need no longer need to be retained. Often these can be put in a basement or storage place until you are certain there is no further need to retain them.

As a member of this team you are assembling to help get you the best possible result in the circumstances, you are requested to and we want and need you to telephone our office if you have questions or comments about what you have received.

Beyond the hard copies which will be mailed or faxed, if you have provided us with an e-mail address, we take that as authorizing us to electronically communicate with you from time to time. It may be that our office will simply send you e-mail messages and, as well, we might attach correspondence or another document which we have either produced on our own computer or which is on our computer by virtue of having been scanned in via our optical character scanner. Here, again, the idea is that we will need a prompt response on the subject matter and you need to have the information in order to be better informed. In using e-mail, whether us to you or vice versa, there is always a chance that someone will intercept the message, but if so, we take no responsibility therefore and you agree that you will not be seek to hold us liable for any damages which may have occurred from any such interception.

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